One-year limited consumer warranty
Warrantor: This one-year limited consumer warranty ("Warranty") is issued by CLiPTRAC.
Warrantee: CLiPTRAC issues this Warranty to a consumer ("Consumer" or "you") who buys a new, covered device from an authorized reseller. This Warranty cannot be assigned or transferred to any subsequent purchaser or user.
Covered Devices: A new, physical CLiPTRAC hardware device ("Device") is covered by this Warranty if CLiPTRAC includes this Warranty in the original packaging or if CLiPTRAC offers or references this Warranty as part of an online sales or product set-up process. Product registration is not required as a condition to warranty coverage, but some CLiPTRAC products function fully only if they are connected to an online CLiPTRAC account.
Warranted Functionality: CLiPTRAC warrants to the Consumer that the Device will under normal use function substantially in accordance with CLiPTRAC’s technical specifications or accompanying product documentation ("Warranted Functionality") for a period of one (1) year from date of original purchase ("Warranty Period"). If and to the extent the Device needs CLiPTRAC software or services to achieve the Warranted Functionality, CLiPTRAC will make and keep software and services available during the Warranty Period provided, however, that CLiPTRAC may update, modify or limit such software and services at CLiPTRAC’s sole discretion so long as the Warranted Functionality is maintained or exceeded.
Exclusions: This Warranty is limited and is not applicable to: (i) normal wear and tear; (ii) defects or damage caused by misuse, accident (including without limitation collision, fire and the spillage of food or liquid), neglect, abuse, alteration, unusual stress, modification, improper or unauthorized repair, installation, wiring, or testing, improper storage, use with unsuitable devices, software or services; (iii) use not in accordance with the documentation; (iv) damage caused by third party equipment with which the Device is used; (v) commercial use or resale, (iv) used or resold products; (v) use for medical, healthcare or treatment purposes; and (vi) features or performance parameters pertaining to any software or services beyond the Warranted Functionality of the Device. For purposes of clarification, without limiting the generality of the preceding exclusions, this Warranty does not include any specific guarantees regarding uptime or continued availability, data security features of apps or online accounts or that any software, firmware or online sites will function uninterrupted or error-free. This limited warranty is void if a Device is returned with removed, damaged or tampered labels or any alterations (including the unauthorized removal of any component or external cover). This limited warranty does not cover data loss; back up, write down and/or print out your data on a regular basis. Also, consequential damages; incidental damages; and costs related to data recovery, removal, and installation are not recoverable under this warranty. Except as set forth in this Warranty, CLiPTRAC does not extend any express or implied warranties or representations regarding the Device or any connected software or online services.
UNDER THIS WARRANTY, CLiPTRAC DOES NOT ASSUME ANY LIABILITY FOR ANY SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY NATURE WHATSOEVER INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS OR REVENUES, LOSS OF DATA, LOSS OF USE OF THE DEVICE OR ANY ASSOCIATED EQUIPMENT, COST OF ANY REPLACEMENT GOODS OR SUBSTITUTE EQUIPMENT, LOSS OF USE DURING THE PERIOD THAT THE DEVICE IS BEING REPAIRED, CLAIMS OF ANY THIRD PARTIES, OR ANY OTHER DAMAGES ARISING FROM CLiPTRAC'S BREACH OF THIS LIMITED WARRANTY OR THE USE OF THE DEVICE, REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL OR EQUITABLE THEORY.
Remedies: Consumer's sole and exclusive remedy under this Warranty, and CLiPTRAC's sole and exclusive responsibility under this Warranty is that CLiPTRAC will, at CLiPTRAC's option, either repair or replace the defective Device or update software or services so that the Device performs substantially the Warranted Functionality. Any replacement may be, at the option of CLiPTRAC, a new or remanufactured Device. If CLiPTRAC, in its sole discretion, determines it is not reasonable to replace the defective Device, CLiPTRAC may refund to Consumer the purchase price paid for the Device.
Claims process: To obtain remedies under this Warranty, CLiPTRAC must receive Consumer’s claim before the end of the Warranty Period. Consumer must obtain a Return Material Authorization ("RMA") from CLiPTRAC and return the defective Device together with proof of purchase to the address specified by CLiPTRAC in connection with the RMA. Consumer shall bear the cost of shipping the Device to CLiPTRAC. By sending the Device, Consumer agrees to transfer ownership to CLiPTRAC. CLiPTRAC may not return the original Device to Consumer. Any replacement Device will not contain Consumer’s data. CLiPTRAC warrants that any repaired or replaced Device is covered for the greater of either the remainder of the original Warranty Period or 90 days following Consumer’s receipt of the repaired or replacement Device. If the claim is justified based on this Warranty, Consumer shall bear the cost of shipping the repaired or replacement Device to the Consumer. Any product returned to CLiPTRAC without a valid warranty claim or without a RMA may be rejected, returned at sender’s cost (subject to prepayment) or kept for 30 days for sender’s pick-up and then disposed of in CLiPTRAC’s sole discretion.
Questions? To initiate warranty claims, obtain a RMA or ask questions, please contact CLiPTRAC at us at support@CLiPTRAC.com.